As we update, improve and expand QuickBuzz Services, this policy may change, so please refer to it periodically. By accessing the website / app or otherwise using QuickBuzz Services, you give us your consent to collect, store, and use the information you provide (including any changes thereto as provided by you) for any of the services that we offer.

Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to QuickBuzz desktop website, QuickBuzz mobile WAP site & QuickBuzz mobile applications

Information you give us

To avail services on QuickBuzz, you are required to provide following information for the registration/ login process.

• Mobile Number:
  • Mobile number is used in assisting you in case of any account related queries raised by you.
  • Mobile number is also used to communicate account related activities and custom offers occasionally.
• Email address: Your email address is used to communicate service alerts (your activity on QuickBuzz & Service related communication).Other uses :
  • We verify your email address through 3rd party services to detect fraud/ unauthorised usage of QuickBuzz.
  • We send commercial or marketing messages which we deem to be relevant to you.

All required information is service dependent and the Company may use the above said user Information to maintain, protect, and improve the QuickBuzz Services and for developing new services.

In case you choose to decline to submit your mobile number & email address information during registration, we will not be able to provide services to you. We will make reasonable efforts to notify you of the same at the time of opening your account.

When you register with the QuickBuzz Services, we contact you from time to time about updating your personal information to provide you features that we believe may benefit / interest you. By agreeing to this privacy policy, you explicitly give us consent to use your information as described in this privacy policy. If you do not agree, please do not use or access QuickBuzz services

WordPress and Social Media Integration Information

When you connect WordPress sites or social media accounts to QuickBuzz, we collect and process additional information:

• WordPress API Credentials: We securely store API credentials you provide to enable WordPress integration. These credentials are encrypted and used solely for the purpose of publishing content to your WordPress site.
• WordPress Site Information: We collect information about your WordPress site including URL, site name, WordPress version, theme information, and other configuration details necessary to provide our services.
• Social Media Access Tokens: When you connect social media accounts (LinkedIn, Facebook, etc.), we store access tokens and other authentication information needed to post content on your behalf. These tokens are encrypted and stored securely.
• Social Media Profile Information: We may collect basic profile information from connected social accounts to enable proper functionality of our social media publishing features.

We do not share these credentials with third parties and use them solely for the purpose of providing our content generation and publishing services.

AI-Generated Content Information

When using our AI content generation services, we collect and process the following information:

• Keywords and Topics: We collect the keywords, topics, and instructions you provide to generate content.
• Brand Context: Information about your brand voice, style preferences, and content guidelines that you provide to customize the AI-generated content.
• Generated Content: We store copies of AI-generated content created through our platform.
• Content Preferences: Your feedback on generated content, including edits, approvals, and rejections, to improve future content generation.

While you retain ownership of the content generated for you, we may use anonymized aggregated data to improve our AI models and services. We do not share your specific content topics, brand information, or generated content with third parties except as described in this privacy policy.

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Information we capture/ track from use of services or is obtained from third parties

(This information is only captured from your device after you grant permission to QuickBuzz app)

We capture/ track information from your use of services. This information may be obtained from third parties in some cases.This information is used to provide best & customized service to each of our users, improve overall service delivery, devise new services, identify and reduce fraud or un-authorized use of our services and other purposes. All this information is captured after your explicit confirmation and permissions wherever required. Information tracked has been mentioned below to give details of the same.

Log information

When you use our services or view content provided by QuickBuzz, we automatically collect and store certain information in server logs. This includes:

• details of how you used our service
• internet protocol address.
• device event information such as crashes, system activity, hardware settings, the date and time of your request and referral URL.
• cookies that may uniquely identify your browser or your QuickBuzz Account.

How we use this information

We use information collected from cookies and other technologies, like pixel tags etc. to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you , to better your experience on QuickBuzz.

Location information

When you use QuickBuzz services, we may collect and process information about your location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide QuickBuzz with information on nearby devices, Wi-Fi access points and cell towers.

How we use this information

We use location information to maintain & improve services provided to you, to develop new services. These services include those provided to users within the app and via email communications that we shall send to you as mentioned above. We also use this information to offer you tailored & customized offers within the app, website and emails.

Unique application numbers

Certain services include a unique application number. This number and information about your installation (for example, the operating system type, application version number, etc..) may be sent to QuickBuzz when you install or uninstall that service.

How we use this information

Operating system type & version helps us in providing best experience of QuickBuzz for your operating system along with customizing offers displayed to you. Information about Installing and uninstalling of other services helps us in keeping track of offers that are common between these and QuickBuzz and thus giving you best experience and performance within the app.

Local storage

We may collect and store information locally on your device using mechanisms such as application data, caches.

How we use this information

This information is used to (a) maintain your login session on QuickBuzz (b) this information may also be used from time-to-time to sync with QuickBuzz servers and update the tasks and services that we provide to you within the app for your next usage.

Cookies and similar technologies

We and our partners use various technologies to collect and store information when you visit a QuickBuzz service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or QuickBuzz features that may appear on other sites or various SDKs we use for product Analytics that help us analyse the traffic.

How we use this information

We use information collected from cookies and other technologies like pixel tags, Postbacks etc. to improve your user experience and the overall quality of our services. We use multiple tools & 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to give you best experience within QuickBuzz.

Information we share

We do not share your personal information and any details regarding your customers with companies, organizations and individuals outside of QuickBuzz & its partner companies unless one of the following circumstances applies:

With your consent

• We will share device level information with companies, organizations or individuals outside of QuickBuzz when we have your consent to do so. When you agree to our Privacy Policy, you provide us consent to share your device level information (mainly used for analytics and marketing purpose). We do not share your personally identifiable information with any entity outside QuickBuzz.

We may disclose to third party services certain personally identifiable information listed below:

• information you provide us such as email, mobile phone number etc
• information we collect as you access and use our service, including contacts in your device, application packages present on your device, email addresses, and third party accounts information on your phone, device information, location, network carrier, messages etc.

This information is shared with third-party service providers so that we can:

• personalize the app for you
• perform behavioral analytics
• provide advertisements about goods and services of interest to you
• facilitate WordPress integration and social media posting features
• improve our AI content generation capabilities

Once you permit, we may obtain additional information to personalize your experience and improve our service suggestions. All data collection is handled securely, including transmitting it using modern cryptography (secure HTTPS connection).

For external processing

• We provide information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with Privacy Policy and any other appropriate confidentiality and security measures.

For legal reasons

We will share personal information with companies, organizations or individuals outside of QuickBuzz & its partner companies due to various legal reasons

• meet any applicable law, regulation, legal process or enforceable governmental request.
• enforce applicable Terms of Service, including investigation of potential violations.
• detect, prevent, or otherwise address fraud, security or technical issues.
• protect against harm to the rights, property or safety of QuickBuzz & its partner companies, our users or the public as required or permitted by law.

We may share non-personally identifiable information with our partners — like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control. Your visit and any dispute over privacy are subject to this policy and our terms and conditions, including limitations on damages.

We will only share your personal information with other companies or individuals outside of QuickBuzz & its partner companies in the following circumstances:

• As necessary to process your transactions and to maintain your account.
• To complete your registration for a service provided by a third party

The information that we collect, including information obtained from third parties, is shared with our affiliates, meaning other companies owned, controlled or are in partnership with QuickBuzz. Our affiliates, which can be financial and nonfinancial entities, will use such information for their everyday business purposes.

Links to third party sites / services

QuickBuzz Site/ App may include links to other websites or apps. Such sites are governed by their respective privacy policies, which are beyond our control. Once you click on those links, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.

Any information you provide directly to a third party merchant; website or application is not covered by this privacy notice. We are not responsible for the privacy or security practices of merchants or other third parties with whom you choose to share your personal information directly. We encourage you to review the privacy policies of any third party to whom you choose to share your personal information directly.

Data Retention and Deletion

We retain your personal information and content for as long as necessary to provide the services you have requested and for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. When you delete your account, we will delete or anonymize your personal information and content within a reasonable timeframe, except for information that we need to retain for legal or legitimate business purposes.

For AI-generated content, we typically retain copies of content created through our platform to improve our services and for system backup purposes. If you wish to delete specific AI-generated content from our systems, you may contact us at [email protected] with your request.

Information Security

QuickBuzz has security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

WordPress API credentials and social media access tokens are encrypted using industry-standard encryption methods. We regularly review our information collection, storage, and processing practices to guard against unauthorized access.

Permissions for our platform

When using our web platform and any associated applications, we may request the following permissions to provide our services:

• Device & Browser Information - Information about your device and browser to optimize your experience
• Identity - Account information necessary for authentication and service provision
• Internet Access - Required for the operation of our service and API connections
• Data Storage - We store necessary data locally and in our cloud systems to ensure service continuity
• WordPress Access - With your explicit permission, we securely access your WordPress site to publish content
• Social Media Access - With your explicit permission, we access your connected social media accounts to publish content

Grievance Contact Information

In the event you have any grievance relating to the processing of information provided by you, you may contact us at [email protected]